Help

FAQ

Everything you need to know about working with Sterling AI.

What makes Sterling AI different from other design agencies?

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We combine traditional product design expertise with deep AI knowledge. We don't just design AI products—we train your teams to build and evolve them. This dual focus means our work has lasting impact beyond the initial engagement.

Do you only work with AI products?

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No. We bring AI-enhanced processes to every project, but we work on traditional web, mobile, and brand projects too. The difference is we use AI tools internally to deliver faster and explore more options.

What's your typical project timeline?

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Brand projects: 4-6 weeks. Web design: 6-8 weeks. MVP development: 8-12 weeks. Training programs: 4-12 weeks depending on scope and team size.

What's your pricing model?

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We offer fixed-price projects for defined scopes and retainer arrangements for ongoing partnerships. Training programs are priced per participant with volume discounts. Contact us for a custom quote.

Do you work with startups?

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Yes, from seed stage through Series C. We've helped startups validate MVPs and scale design operations. We offer startup-friendly payment terms for early-stage companies.

What industries do you specialize in?

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Fintech, healthcare, enterprise SaaS, and e-commerce are our strongest verticals in Singapore. But we've worked across logistics, education, and media too.

Can you help us hire designers/developers?

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We don't do direct recruiting, but our training programs often reveal internal talent. We also help clients build job descriptions and evaluate candidates for AI-readiness.

Do you work with overseas clients?

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Our focus is Singapore and Southeast Asia. We work with regional headquarters of global companies and have delivered projects for clients in Malaysia, Indonesia, Vietnam, and Thailand.

What AI tools do you use internally?

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Claude (our primary LLM), GitHub Copilot, Midjourney, DALL-E 3, Figma AI, Runway, and various custom tools. We're tool-agnostic and recommend based on client needs.

How do you handle confidentiality for AI training?

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All training uses client's own codebases and assets. We sign NDAs, work within client security requirements, and never share client work externally. Our trainers have enterprise security clearances.

Still have questions?

We'll get back to you within 24 hours.

hello@sterlingai.sg